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Appointment Leaflet

GP appointments are 10 minutes long

Routine Appointments 

The majority of our appointments are available to book in advance. You can book an appointment up to 4 weeks in advance. These appointments can be booked online, in person or over the telephone.

You can choose a routine appointment with the next available doctor or the doctor of your choice depending on your preference. Please note that if you wish to see the doctor of your choice this may take a little longer. 

Call 0117 966 9724 after 11am if you would like to book a routine appointment, call in to the surgery between 8:30am and 6:30pm or register for our online appointment system. 

You can ask for a single (10 minutes) or double appointment (20 minutes) you can also book a (15 Minute) Appointment with our Nurse Practitioner Ruth Hughes. Depending on your need. Please note double appointments are not available if you book through the online system. 

We offer routine appointments from 6.30pm - 8.30pm every Tuesday (15 minute appointments). 

Appointments for coil fitting can only be made after a discussion with Dr Sarah Colthurst or out Lead Nurse Emily Redshaw. 

Appointments for Implant fitting can only be made after a discussion with Dr Sarah Colthurst or our Lead Nurse Emily Redshaw.

Online Appointments
Routine GP appointments can now be booked on-line. These appointments are 10 minutes long and are not suitable for proceedures such as Implant fitting or coil fitting. Please do not use these precious appointments for Nursing matters such as contraception reviews, smears, blood pressure checks, dressing changes, suture removal etc. We appreciate your cooperation on this matter.

To register and use our online appointment booking system please contact a member of our reception team.


Same Day Appointments

Please note we do not offer a walk-in service.

Please call between 08:30am and 12:00 to request a same day appointment with a doctor on 0117 9669 724. Patients who request a same day appointment for non-urgent matters will be offered the opportunity to book in advance as above.

If you feel that you need to see a doctor on the same day, you will be placed on the duty doctor’s telephone list, they will call you back as soon as they can to discuss your problem. They may be able to resolve your problem on the telephone, however if a face to face consultation is required they will arrange this for you.

Calls after 12:00 for urgent matters will be passed to the duty doctor. Calls after 12:00 requesting a same day appointment for a non-urgent problem will be offered a routine appointment.

Practice Nurse appointments are 15 -30 minutes long

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Appointments are of 15 - 30 minutes duration and can be booked 4 weeks in advance.

Telephone Appointmentsblue_telephone are 5 minutes long

If you feel that your problem can be dealt with over the telephone rather than by attending the surgery please call and ask for a telephone consultation. The doctor will call you back at a convenient time. These appointments can be booked 4 weeks
in advance.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. To cancel an appointment you can call us or use the online cancellation option on our home page. 

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