Welcome to Southville Surgery, Bristol
The Merger of our GP Practice
1st April 2018
We are pleased to announce that, effective 1st April 2018, NHS England have approved our merger of four local surgeries into a single GP surgery. Those surgeries are;
Gaywood House Surgery
The aim of the merger is to achieve a robust and sustainable practice, delivering enhanced levels of patient care over a core of four community sites. We will build on the respective strengths of our existing teams, while maintaining the essential character of the merging surgeries.
The partners and management teams of all four surgeries have been developing this project over the last year. Although the four surgeries will be merged to form “Bridge View Medical”, steps will be taken to ensure that the individual cultures, identity and ethos of Gaywood, Malago, Southville and Wedmore are maintained. To ensure this, a Lead GP from each of the four practices will join the Bridge View Medical Partnership Board.
To that end, from the 1st April, it will be business as usual at each of the four sites, and patients will make appointments at their ‘home’ surgery in the usual manner. However, from mid-June, all patients in the Bridge View Medical surgery will have the ability to book appointments at any of the four sites after we complete our work to have a single clinical record system.
The four surgeries have consulted with our Patient Participation Groups throughout this process and we have listened to their views and feedback and answered each of the questions that they have raised. After completing that process, we believe that the prospects for a successful merger are good, and that the time is now right to advise our patients of this intent.
Local management of day-to-day operations will still be carried out at individual surgeries and you can expect to speak to your regular reception teams when you contact us through our existing telephone numbers or visit our surgeries. We are working closely with our local Care Quality Commission Inspector to ensure that after the merger we continue to be fully compliant with their requirements.
All four surgeries have differing operating models – for example, Gaywood House
does not currently use telephone triage. These current models of care will be maintained while the merger settles down. Any organisational changes will be made gradually, and will only be introduced after our Service Delivery Working Group reviews the proposed changes to procedure, and there will be extensive consultation with our staff and the PPG before any significant changes are confirmed.
For all four surgeries, merger will have advantages in terms of long-term security, and an enhanced ability to manage the difficult funding issues that currently exist in the NHS. Our larger surgery will be a significant presence in South Bristol in terms of primary healthcare, capable of offering a wide range of services to a large number of patients. A dynamic and expanding organisation will also mean more variety in professional opportunities for staff, and the creation of a robust managerial structure. This will strengthen Bridge View Medical’s ability to recruit and retain high-quality staff.
In summary, the GP partners from Gaywood, Malago, Southville and Wedmore surgeries have conducted detailed due diligence on this project and are convinced that this merger has major potential benefits, both for patients and staff from all four surgeries. They and the management team of each surgery will do everything possible to ensure that this merger takes place smoothly, and in a way which does not compromise our ability to provide first-class patient care.
If you would like to hear more about the merger, we are holding a public meeting at The ACTA Centre on 15th March. Please see further details on our posters in the surgery reception areas and on our video check-in screens.
Here at Southville Surgery
We have cared for the medical needs of local residents since 1900. This website, together with our dedicated team of doctors and staff, is intended to help new and existing patients obtain the most benefit from our wide range of healthcare services, including acute and chronic care, minor surgery, contraception, cervical screening, vaccination, maternity care and child health surveillance.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms Registration Form and GMS1 too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Southville Surgery is a Domestic Violence Aware Practice.
If you are a victim of domestic violence you can talk to doctors, nurses and other staff working here in private.
Domestic violence support
PATIENT PARTICIPATION GROUP
We need your ideas on how we can improve our services.
Southville Surgery is seeking patients to join our Patients Participation Group. We are looking for people from all sections of the community to join the group and to meet occasionally to discuss ideas about the practice and about how we can improve our services to patients.
. Great ideas come when we all work together.
If this is something that interests you please ask reception for more information. Further details can also be found on our website email@example.com.
We want our Patient Participation Group to be run by our patients for our patients.
Information about Patient Participation Groups can be found on the National Association of Patient Participation website www.napp.org.uk.
Download the Handi App
For help with every day illness for you and your child download the Handi App from the iPhone app store or, if you have an Android phone, go to Google play.handi app
We want to get better at communicating with our patients. We want to make sure that you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments please let us know. If you need information in braille or large print or if you need a British Sign Language interpreter please call us on 0117 9669724 or email us at firstname.lastname@example.org
We are a research active practice.
(Site updated 09/03/2018)